Terms and conditions


Last updated: Monday, November 12, 2018


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Welcome to Hey Jude, we invite you to read and understand our Terms and Conditions and our Privacy Policy Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the Hey Jude mobile application (the "Service") operated by Inzone Adlink Pty Ltd, herein after referred to as “Inzone” and any reference to "us", "we", or "our" shall also be a reference to Inzone

Your right to access and use the Hey Jude App and the Programme is conditional on your acceptance of, and compliance with, these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Hey Jude App and/or the Programme.

By accessing or using the Hey Jude App and/or the Programme you agree to be bound by these Terms and Conditions. If you disagree with any part hereof then you may not access the Hey Jude App or use the Programme.

  • 1. INTRODUCTION
  • 1.1 The Programme is offered as a membership personal concierge service, including but not limited to, providing entertainment, emergency services, assistant services, lifestyle enhancement, advice and supplier management.
  • 1.2 The Programme provided via a contact service centre 24 hours a day, 7 days a week or accessible via the Hey Jude App.
  • 1.3 Hey Jude has secured a wide range of benefits in the form of discount opportunities from its subsidiaries, affiliates and from third party suppliers from time to time for the Member to participate in as a benefit.
  • 1.4 The following terms and conditions pertain to understanding and making the most of the Member’s membership benefits. These Terms and Conditions constitute an agreement between Inzone or the Licensee and the Member governing the rights and obligations of both parties each time the Member accesses the Programme.
  • 1.5 By joining and accessing the Programme, the Member confirms that he / she has read, understood, and agreed to be bound by these Terms and Conditions, as they may be amended from time to time, and available on the Hey Jude App or via the Hey Jude Website.
  • 1.6 The Hey Jude App can be downloaded at a Play Store or the App Store.
  • 1.7 If there is anything in the terms and conditions that requires an explanation, please contact our customer care centre on +27114497114.
  • 2. INTERPRETATION
  • In this Agreement, unless otherwise indicated by the context:
  • 2.1 the singular shall include the plural and vice versa;
  • 2.2 One gender shall include the other genders and vice versa;
  • 2.3 Natural persons shall include legal and juristic persons and vice versa; and
  • 2.4 Where figures are referred to in numerals and in words, if there is any conflict between the two, the words shall prevail.
  • 3. DEFINITIONS
  • 3.1 “Agreement” – means these terms and conditions together with the Member registration for the Hey Jude Programme;
  • 3.2 “Business Day”– means any such day that is not a Saturday, Sunday or a Public Holiday;
  • 3.3 “Documentation” means the documents necessary for the operation, maintenance and modification of the computer programs, source code and algorithms, including any translations or language or country specific content relevant to any market anywhere in the world being the subject of the Inzone Software and Hey Jude Programme
  • 3.4 “Hey Jude App” means the software program or source code containing Inzone’s Intellectual Property that provides Members via a secure login with a virtual on demand and personal concierge that deals with Tasks and Transactions through a mobile device application;
  • 3.5 “Hey Jude Partner/s” means any entity that co-brands and or uses the Inzone Software in its offering to its customers;
  • 3.6 “Hey Jude Website” means the website at www.heyjudeapp.com;
  • 3.7 “Intellectual Property” means the intellectual property rights in the Inzone Software and Hey Jude Programme and Documentation and any Updates and Upgrades to the Inzone Software or Hey Jude Programme or Documentation;
  • 3.8 “Inzone” means Inzone Adlink Pty Limited (a company incorporated under the company laws of South Africa with registration number 2007/010461/07);
  • 3.9 “Inzone Software” means the source code, object code, algorithms and other computer programs and software that comprise the Hey Jude App;
  • 3.10 “Jurisdiction” means the Republic of South Africa, or at the election of Inzone or the Licensee, any other country or territory that has jurisdiction in respect of any dispute;
  • 3.11 “Liability” means any liability whether in contract, delict (including negligence), product liability, statute, under an indemnity or on any other basis;
  • 3.12 “Licensee” means any entity to which Inzone grants a licence to use the Inzone Software;
  • 3.13 “Loss” means damage, loss, cost, expense or liability incurred by a party, whether present or future, fixed or unascertained, actual or contingent;
  • 3.14 “Member” means any person who has enrolled in the Programme as provided in clause 4 and pays the Membership Fee;
  • 3.15 “Membership Fee” means the monthly consideration payable by the Member to Inzone or the Licensee for access to the Programme;
  • 3.16 "Programme” means the programme that provides Members with on demand services or a virtual personal concierge service to deal with Tasks through the Hey Jude App that may be rendered by Inzone, the Licensee or a Service Provider from time to time;
  • 3.17 “Service/s” means the services rendered by Inzone or the Licensee to the Members to address and/or fulfil the Tasks as may be submitted from time to time by Members;
  • 3.18 “Service Providers” means any person entity or third party with whom the Member chooses to engage, conduct a Transaction or a Task on the Hey Jude App;
  • 3.19 “Task” means any inquiry or request made by a Member to Inzone or the Licensee as provided by the Programme
  • 3.20 “Terms and Conditions” means the terms and conditions herein;
  • 3.21 “Transaction” means an agreement, purchase or transaction between a Member and a Service Provider relating to the provision, delivery, supply and/or acquisition of goods or services arising from the Programme, pursuant to which a commission or fee may be charged and captured by the Programme and be payable to Inzone or the Licensee;
  • 3.21 “Updates and Upgrades” means any update, improvement, development, alteration, modification, addition, enhancement, upgrade or fix
  • 4. ENROLMENT
  • 4.1 The following requirements need to be complied with to enrol as a member of the Programme:
  • 4.1.1 completing the sign up form on the Hey Jude App; and
  • 4.1.2 paying the Membership Fee via credit or debit card to Inzone or the Licensee.
  • 4.2. Only individual persons may enrol in the Programme, including persons from the age of 18 years old. A guardian may enrol a minor person not younger than 14 years of age and the terms and conditions are therefore binding on both the Guardian and the minor.
  • 4.3. Persons may only enrol in the Programme for personal use.
  • 5. CONDITIONS OF MEMBERSHIP
  • 5.1 The use of the Programme shall be at the Member’s own initiative and risk.
  • 5.2 Inzone and/or the Licensee:
  • 5.2.1 merely provides access to the Programme;
  • 5.2.2 makes no representations, gives no warranty of any kind, express or implied, regarding the suitability or performance of the Membership Programme to the Members and accepts no Liability of any nature, including for any Loss arising from his/her use of the Programme.
  • 5.3 The benefits of the Programme are subject to availability, although a best efforts alternative or substitute product will be investigated should availability be limited.
  • 5.4 Hey Jude Partners are contracted to participate in the Programme and neither Inzone nor the Licensee, their agents and distributors will be held responsible for any Service Providers that subsequently decline acceptance of any booking or other transaction for reasons beyond the reasonable control of Inzone or the Licensee.
  • 5.5 Inzone or the Licensee and their agents and distributors accept no responsibility, financial or otherwise, for the misuse of the Programme and are not liable for any personal loss or injury or any consequential loss through the use of the Programme or the provision of goods or services by Service Providers.
  • 5.6 The Member shall be responsible for the payment of any goods and services bought and used as a result of making use of Programme.
  • 5.6.1 Reversal of payments made through the Hey Jude App will be less the 5% merchant fee as well as a sundry charge of £2.00 which charge may be increased from time to time
  • 5.6.2 Transactions conducted in the Hey Jude App shall in addition to any merchant fees incur a 5% processing fee and such fees will be added to any transaction at the time of purchase wherein the Member shall at such time be entitled to continue the purchase inclusive of the 5% processing fee or decline the purchase in its entirety.
  • 5.6.3 Transactions processed within the Republic of South Africa may reflect the entry 'Hey Jude' on Members bank statements
  • 5.6.4 Transactions processed outside of the Republic of South Africa and for the rest of the world may reflect the entry Sorted Technology on Members bank statements
  • 5.7 Only a Member can make use of the Programme.
  • 5.8 Membership of the Programme will be at the sole discretion of Inzone or the Licensee.
  • 5.9 Inzone or the Licensee may require you to provide proof of identity to create your account, or to access or use the Programme, and you acknowledge and agree that you may be denied access or use of the Services if you refuse to provide such proof.
  • 5.10 The Programme is not available to any Member previously removed from the Services by Inzone or the Licensee.
  • 5.11 The Member accepts that by participating in the Programme, and subject to clause 5.11, Inzone or the Licensee will send to the Member at its sole discretion, various marketing communications and updates pertaining to the Programme.
  • 5.12 Should the Member not wish to receive these communications or updates he/she must inform Inzone or the Licensee by calling the customer care centre on the telephone number in clause 1.6, or by using the “opt out” link on the Hey Jude Website or Hey Jude App in which event Inzone or the Licensee, as the case may be, shall then refrain from sending them.
  • 5.13 The Member understands and agrees that goods or services purchased from any Hey Jude Partners are governed by separate terms and conditions. In the event of a conflict between this Agreement and the terms and conditions imposed by a Hey Jude Partner in respect of the goods and services purchased from the Hey Jude Partner, the terms and conditions of the Hey Jude Partner will prevail..
  • 5.14 The Member will be required to pay a monthly membership fee. This fee is also set out on the Hey Jude Website and may vary from time to time.
  • 5.15 The Member can cancel his/her membership at any time with the Hey Jude Programme by creating a new request within the mobile application and requesting cancellation.
  • 5.16 If the Member cancels his/her membership, his / her recurring credit card debit order will also be cancelled.
  • 5.17 If the Member cancels his/her membership, his recurring credit card order will also be cancelled.
  • 5.18 If the Member cancels his/her membership within 5 (five) Business Days of applying to join the Programme, his / her Membership Fee will be refunded.
  • 5.19 The Membership Fee will be reviewed annually by Inzone or the Licensee, who are entitled to determine the Membership Fee at their sole discretion. The Member will be notified of any changes to these fees within 30 days of such changes being effected.
  • 5.20 Inzone or the Licensee shall have the right to suspend or deregister the Member from the Programme by giving him/her prior notice of 30 (thirty) days in the event of any of the following:
  • 5.20.1 non-payment of the Membership Fee;
  • 5.20.2 abuse of the Programme by a Member.
  • 5.20.3 in the event of a Member commiting any act of fraud or not complying with any of the Terms and Conditions.
  • 5.21 Inzone and the Licensee reserve the right to change the criteria for suspension or deregistration at any time by giving the Member 7 (seven) days’ prior notice.
  • 5.22 Inzone or the Licensee shall be entitled, in any case other than envisaged by clause 5.20, and at their discretion, to terminate the Programme or the Member’s access thereto at any time, and shall notify the Member of its decision by giving the Member prior notice of 30 (thirty) days.
  • 5.23 Inzone and the Licensee shall have no Liability, nor be liable for any Loss, expenses, claim(s) or damage, whether direct, indirect or consequential, arising from the use of the Programme and the Member accordingly indemnifies Inzone and the Licensee against all and any Loss , expenses, claim(s) damages or liability.
  • 5.24 The Member hereby warrants that he/she has the required legal capacity to enter into and be bound by this Agreement
  • 5.25 Inzone and the Licensee reserve the right to amend the Terms and Conditions at any time on 30 days’ notice to the Members. In such event Members have the right to cancel their Membership with no notice and no penalty should the terms of the new Terms and Conditions not be agreeable to them, provided they notify Inzone or the Licensee in writing within 30 days of being notified of such change.
  • 5.26 The Member agrees to act in good faith.
  • 5.27 The Member consents to the transfer of personal information to a third party in a foreign country if such transfer is necessary for the performance of the contract between the Member and the Supplier.
  • 6. HEY JUDE PROGRAMME RULES
  • 6.1 You agree not to engage in any of the following prohibited activities
  • 6.1.1 copying, distributing, or disclosing any part of the Services in any medium, including without limitation by any automated or non-automated "scraping";
  • 6.1.2 using any automated system, including without limitation "robots," "spiders," "offline readers," etc., to access the Programme (except that Inzone and the Licensee grant the operators of public search engines revocable permission to use spiders to copy publicly available materials from http://heyjudeapp.com for the sole purpose of, and solely to the extent necessary for, creating publicly available searchable indices of the materials, but not caches or archives of such materials);
  • 6.1.3 transmitting spam, chain letters, or other unsolicited email, SMS, or other messages;
  • 6.1.4 attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Hey Jude Programme;
  • 6.1.5 taking any action that imposes, or may impose at the sole discretion of Inzone or the Licensee an unreasonable or disproportionately large load on their infrastructure; (vi) uploading invalid data, viruses, worms, or other software agents through the Hey Jude App;
  • 6.1.6 collecting or harvesting any personally identifiable information, including account names, from the Hey Jude App or the Programme;
  • 6.1.7 using the Hey Jude App or the Programme for any commercial solicitation purposes;
  • 6.1.8 impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity;
  • 6.1.9 interfering with the proper working of the Hey Jude App or the Programme;
  • 6.1.10 accessing any content on the Hey Jude App or the Programme through any technology or means other than those provided or authorised by Inzone or the Licensee;
  • 6.1.11 bypassing the measures Inzone or the Licensee may use to prevent or restrict access to the Hey Jude App or Programme, including without limitation, features that prevent or restrict use or copying of any content or enforce limitations on use of the Services or the content therein;
  • 6.1.12 submitting a Task that requires an impossible, illegal or immoral outcome or response.
  • 6.2 Inzone or the Licensee may, without prior notice, change the Programme; stop certain features of the Programme, to an individual Member or to Members generally; or create usage limits for the Programme.
  • 6.3 The Member agrees that he/she will not use the Hey Jude App or the Programme to perform criminal activity of any sort, including but not limited to, money laundering, illegal gambling operations, terrorist financing, or malicious hacking, or any illegal activity of any nature.
  • 7. MOBILE SOFTWARE
  • 7.1 Inzone or the Licensee may make available software to access the Programme and/or third party services via a mobile device ("Mobile Software"). To use the Mobile Software the Member must have a mobile device that is compatible with the Mobile Software.
  • 7.2 Inzone or the Licensee do not warrant that the Mobile Software will be compatible with your mobile device. The Member may use mobile data in connection with the Mobile Software and may incur additional charges from his/her wireless provider for these services. The Member agrees that he/she is solely responsible for any such charges.
  • 7.3 Inzone or the Licensee hereby grants the Member a non-exclusive, non-transferable, revocable license to use a compiled code copy of the Mobile Software for one Hey Jude account on one mobile device owned or leased solely by such Member, for his/her personal use.
  • 7.4 The Member may not:
  • 7.4.1 modify, disassemble, decompile or reverse engineer the Mobile Software, except to the extent that such restriction is expressly prohibited by law;
  • 7.4.2 rent, lease, loan, resell, sublicense, distribute or otherwise transfer the Mobile Software to any third party or use the Mobile Software to provide time sharing or similar services for any third party;
  • 7.4.3 make any copies of the Mobile Software;
  • 7.4.4 remove, circumvent, disable, damage or otherwise interfere with security-related features of the Mobile Software, features that prevent or restrict use or copying of any content accessible through the Mobile Software, or features that enforce limitations on use of the Mobile Software;
  • 7.4.5 delete the copyright and other proprietary rights notices on the Mobile Software.
  • 7.5 The Member acknowledges that Inzone or the Licensee may from time to time issue upgraded versions of the Mobile Software, and may automatically electronically upgrade the version of the Mobile Software that he/she is using on his/her mobile device. The Member consents to such automatic upgrading on his/her mobile device, and agrees that the Terms and Conditions will apply to all such upgrades.
  • 7.6 Any third-party code that may be incorporated in the Mobile Software is covered by the applicable open source or third-party license EULA, if any, authorising use of such code. The foregoing license grant is not a sale of the Mobile Software or any copy thereof, and Inzone, the Licensee or its third-party partners or suppliers retain all right, title, and interest in the Mobile Software (and any copy thereof). Any attempt by you to transfer any of the rights, duties or obligations hereunder, except as expressly provided for in this Agreement, is void.
  • 8. MOBILE SOFTWARE FROM ITUNES
  • 8.1 The following applies to any Mobile Software you acquire from the iTunes Store ("iTunes-Sourced Software"): You acknowledge and agree that this Agreement is solely between you and Hey Jude, not Apple, and that Apple has no responsibility for the iTunes-Sourced Software or content thereof.
  • 8.2 Your use of the iTunes-Sourced Software must comply with the App Store Terms of Services. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the iTunes-Sourced Software. In the event of any failure of the iTunes-Sourced Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the iTunes-Sourced Software to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the iTunes-Sourced Software, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by this Agreement and any law applicable to Hey Jude as provider of the software.
  • 8.3 You acknowledge that Apple is not responsible for addressing any claims of you or any third party relating to the iTunes-Sourced Software or your possession and/or use of the iTunes-Sourced Software, including, but not limited to:
  • 8.3.1 product liability claims;
  • 8.3.2 any claim that the iTunes-Sourced Software fails to conform to any applicable legal or regulatory requirement;
  • 8.3.3 claims arising under consumer protection or similar legislation; and all such claims are governed solely by this Agreement and any law applicable to Hey Jude as provider of the software.
  • 8.4 You acknowledge that, in the event of any third-party claim that the iTunes-Sourced Software or your possession and use of that iTunes-Sourced Software infringes that third party's intellectual property rights, Hey Jude, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by this Agreement. You and Hey Jude acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of this Agreement as relates to your license of the iTunes-Sourced Software, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement as relates to your license of the iTunes-Sourced Software against you as a third-party beneficiary thereof.
  • 9. CONTENT
  • 9.1 The Programme allows the Member to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material on the Hey Jude App ("Content"). The Member is responsible for the Content that he/she posts on the , including its legality, reliability, and appropriateness.
  • 9.2 By posting Content to the Hey Jude App, the Member grants to Inzone or the Licensee the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on the Hey Jude App and through the Programme. The Member retains all of his/her rights to any Content he/she submits, posts or displays on the Hey Jude App or through the Programme and he/she is responsible for protecting those rights.
  • 9.3 The Member represents and warrants that:
  • 9.1.1 the Content is his/hers (i.e. owned by him or her) or he/she has the right to use it and grant to Inzone and the Licensee the rights and license as provided in these Terms and Conditions; and
  • 9.1.2 the posting of such Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.
  • 10. ACCOUNTS
  • 10.1 When the Member creates an account with Inzone or the Licensee, he/she must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms and Conditions, which may result in immediate termination of his/her account with the Programme.
  • 10.2 The Member is responsible for safeguarding the password that he/she uses to access the Programme and for any activities or actions under your password, whether your password is with the Programme or a Hey Jude Partner.
  • 10.3 The Member agrees not to disclose his/her password to any third party. He/she must notify Inzone or the Licensee immediately upon becoming aware of any breach of security or unauthorised use of his/her account.
  • 10.4 The Member may not use as a user name the name of another person or entity, or any name that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity without appropriate authorisation, or a name that is otherwise offensive, vulgar or obscene.
  • 11. INTELLECTUAL PROPERTY
  • 11.1 The Programme and its original content (excluding Content provided by users), features and functionality is and shall at all times remain the exclusive Intellectual Property of Inzone and/or the Licensee and/or their licensors, as may be the case. The Hey Jude name and the Programme is protected by copyright, trademark, and other laws. Inzone and the Licensee trademarks and trade dress, trade names may not be used in connection with any product or service without the prior written consent of Inzone or the Licensee.
  • 12. LINKS TO OTHER WEB SITES
  • 12.1 The Hey Jude App may contain links to third-party web sites or services that are not owned or controlled by Inzone or the Licensee.
  • 12.2 Neither Inzone nor the Licensee have control over, and assume no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that neither Inzone nor the Licensee shall be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of, or reliance on, any such content, goods or services available on or through any such web sites or services, whether such loss or damage is direct, indirect or consequential.
  • 12.3 Inzone and the Licensee strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
  • 13. FAIR USAGE
  • 13.1 Inzone and the Licensee want all Members to obtain access to on demand services by submitting Tasks, and to ensure they always provide value for your subscription, they provide this assistance on a fair usage basis, call a Fair Usage Policy.
  • 13.2 This Fair Usage Policy is designed to separate personal requests (“Legitimate Use”) from business or professional or semi- professional requests (for which “Hey Jude Pro” is designed) assists in preventing fraud and abuse of the Programme.
  • 13.2 Hey Jude’s On Demand tasks are for individual use only in accordance with our Terms of Use and shall not be used for business purposes.
  • 13.3 The Programme is for Legitimate Use only in accordance with the Terms and Conditions and shall not be used for business purposes.
  • 13.4 If you are a high frequency user or you need your business to access the Programme or you are doing research or projects that require high or regular use of the Hey Jude Programme then you may be required to be a Hey Jude Pro subscriber;
  • - Using tasks to complete work on or for a business you own that you are making requests on behalf of;
  • - Re-selling tasks;
  • - Using tasks to generate income for yourself or for others as a result of requesting the tasks; and
  • - Unusual patterns inconsistent with normal, individual tasks use, for example, excessive tasks requested in a short period of time.
  • - Research or Project work
  • - Other practices which in Hey Jude’s opinion may render you as a Hey Jude Pro user
  • 13.6 Either Inzone or the Licensee may at its option, terminate its relationship with any Member, or may suspend the Member’s subscription immediately if it determines such Member is using the Programme or the Tasks contrary to this Fair Usage Policy or the Terms and Conditions.
  • 13.7 Where reasonable, Inzone or the Licensee will provide you with notice of your category of usage before the suspension or termination of your subscription and, if appropriate, Inzone or the Licensee may offer you the Hey Jude Pro Service if it is required.
  • 13.8 In determining whether your use of the Programme is a Legitimate Use, personal user or a Hey Jude Pro user, Inzone or the Licensee reserves the right to take any Task activity into account in making such determination and such determination shall be final.
  • 13.9 All terms and conditions of usage for Hey Jude Pro subscribers are the same as the normal membership save that Hey Jude Pro membership is charged as per the prices on the Hey Jude Website.
  • 13.10 You can upgrade or downgrade your Membership at any time subject at all times to the full payment of 1 month’s membership to Hey Jude Pro at the prescribed fee for a minimum period of 1 month.
  • 14. LIMITATION OF LIABILITY
  • 14.1 Neither Inzone nor the Licensee accepts any Liability of any nature for any Loss for any reason. In no event shall Inzone or the Licensee, or their directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
  • (i) your access to or use of or inability to access the Hey Jude App or use the Programme;
  • (ii) any conduct or content of any third party on the Hey Jude Programme;
  • (iii) any content obtained from the Hey Jude Programme;
  • (iv) any engagement or Transaction conducted between a Member and any Service Provider; or
  • (v) unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, delict (including negligence) or any other legal theory, whether or not Inzone or the Licensee has been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed in its essential purpose.
  • 14.2 You hereby indemnify Inzone and the Licensee and agrees to keep them indemnified against all and any claims of any nature herein.
  • 15. DISCLAIMER
  • 15.1 1 Use of the Programmes and or the Service/s is at your sole risk. The Programme is provided on an "AS IS" and "AS AVAILABLE" basis. The Programme is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or performance.
  • 15.2 Inzone and the Licensee, their subsidiaries, affiliates, and/or their licensors provide no warranty that:
  • a) any Service Provider shall be fit for purpose
  • b) the Programme will function uninterrupted or be secure or available at any particular time or location;
  • c) any errors or defects will be corrected;
  • d) the Hey Jude App is free of viruses or other harmful components; or
  • e) the results of using the Programme will meet your requirements.
  • 16. PRIVACY
  • 16.1 Privacy Policy Inzone and the Licensee have built the Programme with your privacy and security in mind. To keep you informed of its privacy practices, Inzone and/or the Licensee will periodically publishes a Privacy Policy that is incorporated by reference into this Agreement. You can view the Privacy Policy at http://www.heyjudeap.com/privacypolicy. Inzone and/or the Licensee may update its Privacy Policy in its sole discretion. Any amendments to the Privacy Policy will be posted on the Hey Jude website. Please periodically review our website for changes to the Privacy Policy.
  • 16.2 Inzone or the Licensee may gather information related to the use of the Programme. This information may include private data. Inzone or the Licensee may use this information to provide the Services and share this information with others, improve their products, track geographical data, or enforce the terms of this Agreement. Inzone or the Licensee may disclose the collected information if required or permitted by law, or in response to a subpoena or other legal process. In order to promote awareness, detection and prevention of Internet security risks, Inzone or the Licensee may share certain information with research organisations and other vendors.
  • 16.3 Opt-Out You agree that Inzone or the Licensee may communicate with you via email and any similar technology for any purpose relating to the Programme. Inzone or the Licensee occasionally sends out informational emails about their products and services. You may ‘opt-out’ of receiving information not directly related to the Hey Jude App you have installed or are using by emailing askjude@heyjudeapp.com. If you do not opt out then your acceptance of this Agreement will constitute your affirmative consent to receiving marketing and promotional material from Inzone or the Licensee and their affiliates.
  • 17. GOVERNING LAW
  • 17.1 These Terms shall be governed and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.
  • 17.2 The failure of Inzone or the Licensee to enforce any right or provision of these Terms and Conditions will not be considered a waiver of those rights. If any provision of these Terms and Conditions is held to be invalid or unenforceable by a court, the remaining provisions of these Terms and Conditions will remain in effect. These Terms and Conditions constitute the entire agreement between Inzone and/or the Licensee and you regarding the Programme, and supersede and replace any prior agreements they might have with you regarding the Programme.
  • 18. CHANGES
  • 18.1 Inzone and the Licensee reserve the right, at their sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material they will try to provide at least 30 days’ notice prior to any new terms taking effect. Any matter that may constitute a material change will be determined at the sole discretion of Inzone or the Licensee.
  • 18.2 By continuing to access or use the Hey Jude App and/or the Programme after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Hey Jude App and the Programme.
  • 18.3 Inzone and the Licensee reserve the right at all times without notice to conduct Updates and Upgrades of the Inzone Software and/or the Programme.
  • CONTACT US
  • If you have any questions about these Terms and Conditions, please contact us at askjude@heyjudeapp.com

Hey Jude App (PTY) LTD provides the www.heyjudeapp.com website as a service to the public. The information and content in this website are curated and published by Hey Jude App (PTY) LTD, and are intended for general purposes only. While Hey Jude App (PTY) LTD endeavours to keep the information up to date and correct, it makes no representations or warranties of any kind about the completeness, accuracy, reliability, suitability or availability, with respect to the website, content, views and opinions by authors, products, services, or related graphics contained on the website, for any purpose. Any reliance placed on such information is therefore strictly at the viewer’s own risk. Should you be aware of any unsuitable information or content, kindly inform us in writing at 300 Kent Street, Randburg.

In no event will Hey Jude App (PTY) LTD be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Although the Hey Jude App (PTY) LTD website may include links providing direct access to other Internet resources, including websites, social media accounts, applications, and documents, Hey Jude App (PTY) LTD is not responsible for the accuracy of information or content contained on these websites and platforms. Hey Jude App (PTY) LTD has no control over the nature, content and availability of the information and content on those sites, and the inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website fully functional, however, Hey Jude App (PTY) LTD takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

SOCIAL MEDIA DISCLAIMER:

We are thrilled to have you as part of the Hey Jude App (PTY) LTD Facebook community. While we encourage and appreciate your opinions, input, and feedback, we would like to make you aware of our community guidelines, to ensure that you can join the conversation without being insulted or unjustly offended. Content shared or published by users does not reflect the opinions of and is not necessarily endorsed by Hey Jude App (PTY) LTD, its employees, representatives or its affiliates. Should you be aware of any unsuitable content, kindly inform us in writing at 300 Kent Street, Randburg.

Community guidelines

Hey Jude App (PTY) LTD reserves the right to remove content or comments that:

• Are likely to provoke, attack or offend people

• Are racist, sexist, homophobic, sexually explicit, abusive or otherwise objectionable in Hey Jude App (PTY) LTD’s view

• Contain swear words, or offensive and derogatory language

• Break the law, condone or encourage unlawful activity, including breach of copyright, defamation and contempt of court

• Advertise competitors’ products or services for profit

• Are seen to impersonate someone else

• Repeatedly post identical or unsolicited messages, i.e. spam

• Are not related to the topic

• Include contact details such as contact numbers, postal or email addresses

• Contain links which are irrelevant, advertising, spam, offensive, inappropriate or link to or are associated with Hey Jude App (PTY) LTD’s competitors

• Describe or encourage activities which could endanger the safety or well-being of others

Furthermore, Hey Jude App (PTY) LTD reserves the right to restrict, limit or ban access to the Hey Jude App (PTY) LTD Facebook page, if in the opinion of the Hey Jude App (PTY) LTD moderators, such persons are disrupting the page and have failed to abide by Hey Jude App (PTY) LTD Facebook community guidelines.

Hey Jude App (PTY) LTD will only reply/respond in the universal business language, English, wherever possible.

We look forward to creating a community of Hey Jude App (PTY) LTD fans that we can engage with and learn from.